This comprehensive course in Deviation Management, encompassing the DMAIC model’s Define phase, equips participants with the skills to handle, document, and assess deviations effectively. From initiating deviations to understanding their impact and criticality, the course emphasizes seizing unexpected opportunities for process enhancement. Emphasizing a risk-based approach, it teaches resource-efficient deviation management while ensuring quality products and services. Ideal for professionals seeking expertise in maintaining quality standards and driving process improvements in regulated industries.